Shipping Policy

SHIPMENT PROCESSING TIME

Finished vanity units are shipped within 3 to 4 weeks of ordering provided the position of cuts in the countertop for basin/tap are received within 7 days. If we don't receive cut details within 7 days of purchase your unit will be dispatched without cuts within the timescales given in the item listing or current agreed lead time. Bespoke Original Furnewal vanity units are individually handmade and may be subject to longer expected shipping times. Please contact us at hello@furnewal.com for the most up to date lead times. 

Customisations such as additional strengthening, custom painting, altering drawer shapes and tap positions may add extra processing time. Please enquire at hello@furnewal.com for a further information.

SHIPPING RATES & DELIVERY ESTIMATES

All shipping to UK mainland is within 1-5 working days. Shipping is free for UK mainland orders over £250. Delivery up to the 1st floor of a building is included but each subsequent floor will incur a charge of £10 per floor. For Scottish Highlands, UK Islands and Northern Ireland please contact us as there will be additional shipping costs. Overseas shipping may be possible please contact us to discuss. 

MISSED DELIVERIES

If for any reason the agreed delivery time is missed or you fail to acknowledge the courier to accept delivery they will return the unit to a central distribution hub. Redelivery will incur a fee that is dependant on location but will be in the range of £70-£100.